Frequently Asked Questions (FAQ)
What is the Member Engagement & Experience Symposium?
The Member Engagement & Experience Symposium is a master class for professionals in health plans, provider groups, and related sectors looking to optimize member outreach and improve satisfaction. This year’s event takes place August 19-20, 2025, at the Fairmont Chicago Millennium Park.
What makes the 2025 event different from previous years?
Who Shares the Stage?
Each year, the symposium features speakers who are leading voices in member engagement, quality, analytics, and strategic growth. Past presenters include executives and experts from health plans, provider organizations, consulting firms, and technology partners. You'll hear from leaders in Stars operations, CAHPS strategy, risk adjustment, behavioral science, and member experience innovation. For a look at past speaker organizations and roles, visit our Speakers Page.
Who should attend?
Mid- to senior-level professionals in the following roles:
Where is the event being held?
Fairmont Chicago at Millennium Park
200 N. Columbus Drive
Chicago, IL 60601
Is there a hotel room block?
Yes. Rooms are available at a special rate starting at $249/night (plus tax). For more information and to book, visit our Venue Page.
What makes this venue special?
The Fairmont Chicago offers luxury accommodations in the heart of downtown, steps from Millennium Park, the Magnificent Mile, and other top attractions. Enjoy on-site dining, a full-service spa, and beautiful views of the city skyline and Lake Michigan.
What’s included in registration?
What are the registration rates?
Rates range by attendee type from $850–$2,450. For full pricing details, visit our Rates Page.
Important Deadlines:
Are group discounts available?
Yes. To receive a group discount, all registrations must be submitted at the same time. Contact Paula Young at (704) 341-2654 or pyoung@risehealth.org for details.
Have more questions?
Contact our concierge at info@risehealth.org or call (704) 341-2390.