FAQs

The Member Engagement & Experience Symposium is a master class for professionals in health plans, provider groups, and related sectors looking to optimize member outreach and improve satisfaction. 

Each year, the symposium features speakers who are leading voices in member engagement, quality, analytics, and strategic growth. Past presenters include executives and experts from health plans, provider organizations, consulting firms, and technology partners. You'll hear from leaders in Stars operations, CAHPS strategy, risk adjustment, behavioral science, and member experience innovation. 

Mid- to senior-level professionals in the following roles:

• Health Plans and Providers
• Community-Based Organizations
• Service Providers and Consultants
• Government Agencies and Academic Institutions

We’re excited to announce that the 2026 event will take place in New Orleans at the Crowne Plaza New Orleans French Quarter – Astor, perfectly situated at the legendary corner of Canal and Bourbon Streets.

Yes. Rooms are available at a special rate starting at $169/night*. For more information, please visit our venue page. 

No, RISE is not affiliated with any third-party housing companies or travel services. If you are contacted by an outside agency offering special rates or urging you to book through them, please note they are not an authorized partner. To ensure your reservation is secure, hotel bookings should only be made using the official link provided or by calling the hotel directly. Our discounted group rate applies equally to all attendees, whether you’re exhibiting, speaking, or participating.

Online travel sites like Expedia, Hotels.com, and Booking.com may display lower nightly rates, but these prices often exclude taxes, fees, and resort charges. To receive the fully negotiated group rate and all included perks for this event, we recommend booking through the official hotel links provided on the Hotel & Travel page of this event website. We continually monitor rates to ensure our attendees receive the best possible value.

• Access to all sessions and networking events
• Digital event materials and presentations
• Refreshments, lunch, and cocktail reception

Rates range by attendee type from $850–$2,450. For more information, please visit our rates page. 

Yes. To receive a group discount, all registrations must be submitted at the same time. Contact Paula Young at (704) 341-2654 or pyoung@risehealth.org for details.

RISE only shares limited attendee information with our official conference sponsors as part of their sponsorship benefits. We never sell or broadly distribute attendee lists. Unfortunately, there are fraudulent organizations that claim to have our lists and may try to sell them. Please know these solicitations are scams. If you receive one, we recommend deleting it and not engaging with the sender.

Giving back is a core part of the RISE experience. At many of our events, we partner with national and local organizations to create hands-on opportunities that allow attendees, speakers, sponsors, and staff to support the communities that host us. Our initiatives have included packing meals with U.S. Hunger, serving meals at local soup kitchens, painting community murals with the Foundation for Hospital Art, and assembling care kits for Children’s Advocacy Centers. 

When applicable, we donate surplus food and beverages from our events to local organizations to reduce waste and extend our impact.

Give-back initiatives vary by event and location, but our commitment to making a positive, local impact remains the same. 

Learn more about how RISE gives back here. 

Contact our concierge at help@risehealth.org or call (704) 341-2390.